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5

 

COMPANY POLICIES:

 

PRICING POLICY:

WHEN WILL MY CREDIT CARD BE CHARGED?
You will be charged when you place your order.

TAX:
Items sold in the State of Texas are subject to state sales tax.

DISCOUNTS:
Percentage off discount code offers excludes the following manufacturers:

AEM, Addictive Desert Designs, Airaid, Applied Performance Products, American Force, Amsoil, ATS, Bedrug, Bestop, Bostech, Bullet Proof Diesel, Bushwacker, Bullseye Power, CFM+, Cummins Tuner, Cognito, Diablo Sport, DDP, Dick Cepek, Diesel Performance Converters, Dynatrac, DTT, DTECH, Duramax Tuner, Edge Products, Empire Diesel, EFI Live, FASS Fuel, Firepunk, Fleece, Fox Shocks, Ford/Motorcraft, Garrett, GiftCards, Hammerhead, Husky Liners, Hellwig, Hypertech, H&S Performance, H&S Motorsports, Injen, Industrial Injection Stock VP44, K&N, MADS Smarty, Mahle Motorsports, Mean Green, Merchant Automotive, Mickey Thompson, Mag-Hytec, PacBrake, PPE, Pureflow, Pusher, ProMaxx, Quadzilla, S&B Filters, Suncoast, Superchips, South Bend Clutch, Spyder, SSBC, Swamps Diesel, Transferflow, Turbonetics, USA Standard Gear, Volant, Valair, WeatherTech, Yukon.

 


RETURNS:


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We dedicate our utmost attention to quality. We guarantee all our parts to be free of any manufacturing defects and will gladly accept any defective item(s) that is un-installed and undamaged. A full refund or exchange that comply within our policy dates will be processed. There will be a 15% restocking fee for all returned items. No refunds on used products. Any parts returned to us must be in the original condition they were received in. For any reason, you change your mind, you are then responsible for all return shipping charges and we will deduct the original shipping costs (even if labeled free shipping) from your refund. We are not responsible for misuse or poor installation. We are not responsible for any labor costs associated with installation of products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Such as Electronic items.

REFUNDS (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALES ITEMS (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@platinumperformanceparts.com.

SHIPPING
To return your product, contact us to arrange shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


 

PRIVACY POLICY

 

This Privacy Policy governs the manner in which J&P Motorsports collects, uses, maintains and discloses information collected from users (each, a "User") of the Platinumperformanceparts.com website ("Site"). This privacy policy applies to the Site and all products and services offered by J&P Motorsports.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

J&P Motorsports may collect and use Users personal information for the following purposes:

- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

J&P Motorsports has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

J&P Motorsports
6841 Virginia Pkwy Suite 103-149
Mckinney TX, 75071
4692876889
sales@platinumperformanceparts.com

 

This document was last updated on March 02, 2015